We set to work on a clear site map that showed an easy to use navigation menu to guide their different audiences to the right section of the site, with as few clicks as possible. The challenge was to create lead pages for the different areas of the business, while leaving room for customisation for future products. We created clear gateways which were large and image led, to lead the customer directly to their search requirements. An easy to use shop was built, allowing customers to purchase the resources and text books on offer. We worked closely with their CRM supplier to integrate their existing system into the site, while upgrading their internal processes